Contact

Orders are typically processed within 1–3 business days. Delivery times vary depending on your location and the shipping method selected at checkout.

Currently, we only operate within Australia and New Zealand.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of receiving your order.

To help us resolve the issue quickly, please include:

• Your order number
• A description of the issue
• Clear photos of the item and packaging

We will assess the issue and work with you on an appropriate resolution.

We generally do not accept returns for items that have been used, opened, or damaged through use due to change of mind.

If your item is faulty, not as described please contact us so we can assist with an appropriate remedy.

If the item is faulty, damaged, or incorrect, we may cover reasonable return shipping costs.

For change of mind returns approved by us, return shipping costs are generally the responsibility of the customer.